Pre-Information Form

PRE-INFORMATION FORM

1. SUBJECT

The subject of this Pre-Information Form is to inform the BUYER about the sale and delivery of the products offered for sale by the SELLER, the characteristics and sales prices of which are specified below, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation.

2. SELLER INFORMATION

Trade Name: INSPECTO TEKNOLOJİ DANIŞMANLIK VE TİC.LTD.ŞTİ

Address: Barbaros Mah. Çiğdem Sokak No:1/19 Kat:4 Ağaoğlu My Office Ataşehir/İstanbul, Türkiye

MERSIS No.:

Telephone:

E-mail:

3. BUYER INFORMATION

Name / Company Name:

Delivery Address:

Telephone:

E-mail:

4. INFORMATION REGARDING THE PRODUCT SUBJECT TO THE CONTRACT

4.1

The basic characteristics of the product subject to the contract and its sales price, including all applicable taxes, are clearly displayed in the table below and on the order summary screen presented electronically to the BUYER before proceeding to the payment step.

By approving the order after being provided with this information in advance, clearly and comprehensibly, the BUYER acknowledges and declares that they shall be obligated to pay the total amount specified.

  • Product / Service Name:
  • Quantity:
  • Price Including VAT:
  • Shipping Company: The product will be shipped through the shipping company contracted by the SELLER.
  • Shipping Fee:
  • Total Price:
  • Payment Method:
  • Estimated Delivery Period: 1–5 business days from the confirmation of the order, depending on the BUYER's location.

5. GENERAL PROVISIONS

5.1 By electronically confirming this Pre-Information Form, the BUYER acknowledges, declares and undertakes in advance that they have received all information required to be provided by the SELLER pursuant to Article 5 of the Distance Contracts Regulation, including the SELLER's identity and contact information, the basic characteristics of the product(s) subject to the contract, the sales price including all applicable taxes, delivery costs, payment terms, the conditions and procedure for exercising the right of withdrawal, and the circumstances in which the right of withdrawal cannot be exercised, in an accurate, complete and comprehensible manner.

The BUYER further acknowledges that approving this form means that, upon completion of the order, they will be obligated to pay the total amount specified.

5.2 The product subject to the contract shall be delivered within the period specified on the website, depending on the distance of the BUYER's place of residence, provided that the statutory maximum delivery period of 30 days is not exceeded.

5.3 The SELLER undertakes to deliver the product complete and in conformity with the order, together with any warranty certificate and user manual, if applicable.

5.4 If fulfillment of the order becomes impossible, the SELLER shall notify the BUYER of this situation within 3 days from the date on which it becomes aware of the impossibility and shall refund the total amount paid within 14 days.

5.5 If the product price is not paid for any reason or the payment is cancelled in the bank records, the SELLER's obligation to deliver the product shall automatically terminate.

If the payment is cancelled after the product has been delivered, the BUYER shall be obligated to return the product within 7 business days. If such cancellation is caused by the BUYER's fault, the shipping costs shall be borne by the BUYER.

5.6 If the SELLER is unable to deliver the product within the specified period due to force majeure, the SELLER shall notify the BUYER of the situation. If the BUYER cancels the order, the amount paid shall be refunded within 14 days.

6. RIGHT OF WITHDRAWAL

6.1 The BUYER may exercise the right of withdrawal within 14 (fourteen) days from the delivery of the product, without assuming any legal or criminal liability and without providing any reason.

6.2 In order to exercise the right of withdrawal, the BUYER must notify the SELLER in writing within this period.

6.3 If the product to be returned under the right of withdrawal is sent back using the carrier designated by the SELLER, the return shipping costs shall be borne by the SELLER.

6.4 The SELLER shall refund the purchase price within 14 days from the date on which the withdrawal notification is received, while the BUYER shall return the product within 14 days from the date of the withdrawal notification.

If a shipping company other than the designated carrier is used, the refund period shall begin on the date the product reaches the SELLER.

6.5 Pursuant to Law No. 6502 and Article 15 of the Distance Contracts Regulation, the BUYER does not have the right of withdrawal in the following circumstances:

  • Contracts concerning goods or services whose prices vary depending on fluctuations in financial markets and which are not under the control of the SELLER;
  • Contracts concerning goods prepared in accordance with the consumer's wishes or clearly personalized to meet their personal needs;
  • Contracts concerning the delivery of goods that are liable to deteriorate rapidly or expire;
  • Contracts concerning the delivery of goods whose protective elements such as packaging, tape, seal or package have been opened after delivery, where returning such goods is unsuitable for health or hygiene reasons;
  • Contracts concerning goods which, after delivery, become mixed with other products and cannot be separated due to their nature;
  • Contracts concerning books, digital content and computer consumables supplied in a tangible medium, where the protective elements such as packaging, tape, seal or package have been opened after delivery;
  • Contracts concerning the delivery of periodicals such as newspapers and magazines, except where provided under a subscription agreement;
  • Contracts concerning accommodation, transportation of goods, car rental, food and beverage supply, and leisure activities for entertainment or recreation that must be performed on a specific date or during a specific period;
  • Contracts concerning services performed immediately in an electronic environment or intangible goods delivered immediately to the consumer;
  • Contracts concerning services that have commenced with the consumer's consent before the expiry of the withdrawal period.

6.6 For cosmetic and personal care products whose protective elements such as packaging, tape, seal or package have been opened after delivery, the right of withdrawal cannot be exercised because contact of the product contents with air or testing of the product may make the product unsuitable for return for health and hygiene reasons.

For the right of withdrawal to be exercised for cosmetic and personal care products, the product must be unopened, unused, undamaged and untested.

7. COMPLAINTS AND DISPUTE RESOLUTION

The BUYER may submit any requests or complaints concerning the products and services purchased directly to the SELLER through the communication channels specified in Article 1.

The SELLER undertakes to provide a solution-oriented response within a reasonable period following receipt of the application.

If the dispute cannot be resolved through this method, pursuant to Law No. 6502, the Consumer Arbitration Committees or Consumer Courts located at the BUYER's place of residence or at the place where the consumer transaction was carried out shall have jurisdiction, within the monetary limits announced annually by the Ministry of Trade.

For disputes falling within the jurisdiction of the Consumer Courts, pursuant to Article 73/A of Law No. 6502, mediation is a mandatory prerequisite before filing a lawsuit.