Privacy Policy
INSPECTO TEKNOLOJİ DANIŞMANLIK VE TİC.LTD.ŞTİ, as the operator of the website www.ellagenix.com, considers the protection of your personal data to be a fundamental principle in all activities carried out through our website. This Privacy and Security Policy has been prepared to explain the personal data processing activities carried out on our website, the technical and administrative security measures we take, and your rights arising from applicable legislation. By visiting and using our website, you acknowledge that you have been informed about the principles set forth in this policy.
For detailed information regarding the processing of your personal data, please review the Online Sales Services Privacy Notice available on our website.
1. DATA CONTROLLER
Your personal data is processed by INSPECTO TEKNOLOJİ DANIŞMANLIK VE TİC.LTD.ŞTİ, acting as the data controller pursuant to the Turkish Personal Data Protection Law No. 6698 (KVKK):
Address: Barbaros Mah. Çiğdem Sokak No:1/19 Kat:4 Ağaoğlu My Office Ataşehir/İstanbul
Website: www.ellagenix.com
Email: ______________________________
Phone: ______________________________
2. METHODS OF COLLECTING YOUR PERSONAL DATA AND PURPOSES OF PROCESSING
Certain personal data is collected by us during membership, order, and shopping transactions carried out through www.ellagenix.com. This data is used to provide you with uninterrupted and high-quality service, ensure that your orders are delivered accurately and completely, fulfill our legal obligations, and provide a secure shopping environment. Your personal data is processed only to the extent necessary for these purposes and is not used for marketing purposes without your explicit consent. Detailed information regarding the processing of your personal data can be found in the Online Sales Services Privacy Notice available at www.ellagenix.com.
3. SHARING OF YOUR PERSONAL DATA
Your personal data may be shared with shipping companies to ensure delivery of your orders, payment service providers to ensure payment security, e-invoicing service providers within the scope of our legal invoicing obligations, and authorized public institutions and organizations where required by applicable legislation.
Our company may also share limited information with service and infrastructure providers for the operation of the website, ensuring security, and maintaining the technical infrastructure. Such institutions and service providers are not authorized to use this data for any other purpose.
Your data is never sold or rented to third parties under any circumstances.
The transfer of your personal data abroad is carried out only in accordance with applicable legislation and provided that the conditions set forth under Article 9 of the Turkish Personal Data Protection Law No. 6698 (KVKK) are met.
4. COOKIE POLICY
www.ellagenix.com uses cookie technology to improve user experience, measure website performance, and provide personalized content. Cookies are small text files sent by websites you visit to your browser.
Mandatory Cookies: These cookies are technically necessary for the basic functions of the website and remain active during your browser session.
Analytics Cookies: These cookies are used to measure visitor behavior and improve the website. They are activated with your consent.
Marketing Cookies: These cookies are used to provide personalized advertisements and content and are activated only with your cookie consent.
You may restrict or disable cookies through your browser settings. However, doing so may cause certain functions of the website to become unavailable.
5. PAYMENT SECURITY
All payment transactions carried out through www.ellagenix.com are processed through a secure payment infrastructure. The following security standards are applied during the payment process:
PCI DSS Compliance: Our payment infrastructure meets the requirements of PCI DSS (Payment Card Industry Data Security Standard), the international standard for payment card security.
SSL Encryption: All data transmission on our website is protected using 256-bit SSL (Secure Sockets Layer) encryption technology. The padlock icon displayed in the address bar indicates that this security measure is active.
No Storage of Card Information: Your credit and debit card information is not stored in our systems. Payment transactions are carried out directly through authorized payment service providers.
3D Secure: Where supported by the card, 3D Secure authentication is applied to help prevent unauthorized transactions.
6. DATA SECURITY MEASURES
All necessary technical and administrative measures are taken to ensure the security of your personal data. Within this scope, network security is protected through firewalls, end-to-end encryption is applied to data transmission, access to personal data is restricted to authorized personnel only, and systems are kept up to date through regular security testing.
Despite the necessary measures taken by our company, in the event of a potential data security breach, the relevant individuals and the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurulu) will be notified without undue delay.
7. RETENTION PERIODS OF YOUR PERSONAL DATA
Your personal data is retained for the period required for the purposes for which it is processed and in accordance with the periods prescribed by applicable legislation.
Once the applicable retention period has expired, your data is deleted, destroyed, or anonymized so that it can no longer be associated with your identity.
Data that must be retained due to potential legal disputes may be kept for the applicable statutory limitation periods.
8. YOUR RIGHTS
Pursuant to Article 11 of the Turkish Personal Data Protection Law No. 6698 (KVKK), you have the right to:
- learn whether your personal data is being processed;
- request information regarding the processing of your personal data if it has been processed;
- learn the purpose of processing your personal data and whether it is being used in accordance with that purpose;
- know the third parties to whom your personal data is transferred within Türkiye or abroad;
- request correction of your personal data if it has been processed incompletely or inaccurately;
- request the deletion or destruction of your personal data within the scope of the applicable law;
- object to a result arising against you through the analysis of your personal data exclusively by automated systems; and
- request compensation for damages incurred due to the unlawful processing of your personal data.
You may submit your requests concerning these rights via the email address provided below, through a Registered Electronic Mail (KEP) address, or by submitting a wet-signed written application to the following address:
Barbaros Mah. Çiğdem Sokak No:1/19 Kat:4 Ağaoğlu My Office Ataşehir/İstanbul
Your applications will be responded to within 30 days at the latest following verification of your identity.
If your application is rejected or you do not receive a response within the applicable period, you retain the right to file a complaint with the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurulu).
Written / Postal Applications:
Barbaros Mah. Çiğdem Sokak No:1/19 Kat:4 Ağaoğlu My Office Ataşehir/İstanbul
(wet-signed application with a copy of your identification)
Email: ______________________________
KEP: ______________________________
9. UPDATES TO THE POLICY
This Privacy and Security Policy may be amended without prior notice in accordance with changes in legislation, technological developments, or updates to our business processes.
Important changes will be announced by publishing them on www.ellagenix.com. The current version of this policy can always be accessed at www.ellagenix.com.
Your continued use of our website means that you accept the updated policy.
INSPECTO TEKNOLOJİ DANIŞMANLIK VE TİC.LTD.ŞTİ
Barbaros Mah. Çiğdem Sokak No:1/19 Kat:4 Ağaoğlu My Office Ataşehir/İstanbul
www.ellagenix.com