ELLAGENIX FACIAL CREAM

Ellagic acid is a powerful antioxidant naturally found in fruits such as pomegranates, strawberries, and blackberries. In skincare, it helps support a brighter-looking complexion and reduce the appearance of dark spots. By helping protect against free radicals, it contributes to a more balanced and vibrant-looking complexion.

Liposomal technology is an encapsulation method designed to deliver active ingredients in the formula, such as Ellagic Acid, to the skin in a stable and effective way. This technology helps protect active ingredients from degradation caused by environmental factors and supports their effective delivery to the skin.

Currently, our products are available exclusively through our official website (online). When our physical retail locations become available, we will announce them to our newsletter subscribers and through our social media channels.

We process messages received between 09:00 and 18:00 on weekdays in order of priority. The typical response time for emails and calls from the Marketing Department is within the same business day or at most one business day; it may be slightly longer during busy periods.

Write to info@ellagenix.com with your order number and contact information or reach us at Marketing Department line 0 (544) 940 66 49. You can track your shipping and delivery status through the same channel.

Yes. Stock replenishment is done periodically. You can follow our store page and social media accounts for current stock availability.

Our formulas have been simplified to avoid stressing the skin barrier and to minimize sensitivity. They are generally suitable for all skin types; however, if you have very sensitive or allergic skin, we recommend performing a patch test on a small area, such as the inside of your arm, first.

Yes. Our formulations are based on scientific principles; you can direct your questions regarding product selection or routine to the Marketing Department. Our products are not a substitute for medical diagnosis or treatment; if you have a specific skin condition, we recommend consulting a physician.

At the core of our formulas is Ellagic Acid. Supporting technologies like NAD and PDRN complement product performance.

You can incorporate it into your day and night routine. Regular application to cleansed skin in the morning and evening provides the most consistent brightening and moisturizing support. It is recommended to use sunscreen after daytime use.

ELLAGENIX products have been developed to be suitable for regular use and can be incorporated into your daily care routine according to the instructions for use.

It is recommended that you store your products in a cool and dry place, away from direct sunlight.

Your orders are delivered to cargo within 1-2 business days. Depending on the shipping company's workload and your region, it usually reaches your door within 1-4 business days.

Return and exchange processes are carried out within the scope of Cancellation and Return Conditions and the Distance Sales Agreement. All you need to do is send us your request along with your contact information and order details. Our team will check for eligibility and provide you with step-by-step support. For more detailed information, you can review our Cancellation and Return Conditions page.

For your distance selling orders, you can request a return within the legal right of withdrawal period starting from the date you receive the product. The product must be unopened, unused, and in its original packaging with the label intact for the return review.

To initiate a return, you can email info@ellagenix.com with your order number and the subject line “Return”, or contact us on our hotline at 0 (544) 940 66 49.

For contract and return details, please review our Distance Sales Agreement and Cancellation and Return Policy pages.

Yes. The payment infrastructures used on our website are protected by current security protocols, and your card details are not stored on our systems.